The Bank Verification Number (BVN) is an 11-digit unique identifier used to validate a bank account owner's identity as part of the "Know Your Customer" (KYC) process. However, sometimes individuals need to update their BVN details, such as their name, date of birth, or phone number, due to errors or changes in personal information.
In this guide, we’ll walk you through how to update your BVN details easily and correctly.
How to Change BVN Details Online
You can update your BVN details online by contacting the BVN client support email. Here's how:
1. Open your email and address it to [email protected].
2. Clearly state your request in the email subject line, such as CHANGE BVN PHONE NUMBER, CHANGE BVN DATE OF BIRTH, or CHANGE BVN NAME.
3. In the body of the email, include the following details:
- BVN Number: Enter your 11-digit BVN.
- Full Name: Provide your first and last names.
- Bank Enrolled BVN: Mention the bank where your BVN was registered.
- Date of Birth: Include your date of birth as it appears on your BVN.
- Old and New Information: Specify what you want to change, such as an old phone number and the new one you wish to use.
4. Attach supporting documents to validate your request:
- For name changes: Include a court affidavit and a newspaper publication showing the name change.
- For date of birth updates: Attach a valid declaration of age.
- For phone number changes: Include a copy of your NIN slip, voter’s card, or other valid ID that matches your BVN details.
5. Send the email and await confirmation. Changes typically take a few days to reflect in the system.
Example Email Template for BVN Phone Number Update
Here’s a sample template you can follow:
- To: [email protected]
- Subject: CHANGE BVN PHONE NUMBER
Body:
I lost my BVN phone number as a result of my phone being stolen, and I need to change it. Please find the details below:
- BVN: 22XXXXXXXXXX
- First Name: Your First Name
- Last Name: Your Last Name
- Bank Enrolled BVN: UBA Bank
- Date of Birth: 22-09-1960
- Old Phone Number: 0806XXXXXXX
- New Phone Number: 0702XXXXXXX
Attachments:
- A copy of my NIN slip/voter’s card
- Proof of identity related to the change
Thank you for your assistance.
Important Tips to Note
- Ensure your NIN or voter’s card details match your BVN details.
- Include all necessary supporting documents to avoid delays in processing your request.
- Double-check the accuracy of your email to ensure the requested update is clear.
Conclusion
Updating your BVN details, such as your name, date of birth, or phone number, is a straightforward process if done correctly. By following the outlined steps and providing accurate information, you can ensure a seamless update. If you encounter any issues, reach out to your bank for further assistance.